Call Us Today! 0845 223 2170 |


Diamond Discovery > Support > Knowledgebase

Ask a question:

Why does my Desktop disconnect after a shadow support session?

Solution This is caused by a bug in the software on your PC that is running your remote desktop session.

A workaround solution is explained in the following Microsoft support article:

Alterntively you can download and install a more recent version of this software from our web site at:
Was this article helpful? yes / no
Article details
Article ID: 3
Category: Remote Desktop
Date added: 2013-02-20 10:51:28
Views: 541
Rating (Votes): Article rated 3.3/5.0 (46)

<< Go back