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» Category: Installing the software  (Go back)

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Minimum hardware and software requirements Article rated 3.0/5.0
To run Comprehensive Software applications we recommend the following configuration: An IBM-compatible computer with a 550MHz Pentium III processor 1GB RAM or 2GB RAM for Vista / 7 At least...
Single user, multi-user network or internet-hosted Article rated 3.4/5.0
Comprehensive Accounts is a Windows-based software application which is compatible with Windows XP, Vista, 7 (32-Bit and 64-Bit) operating systems. It can be installed on a single PC or on a server...
What licence do I need? Article rated 3.0/5.0
To determine the licence you need, consider the following: Limited or unlimited companies The limited licence restricts you to 50 companies for which you can produce accounts per year. The unlimi...
No. of users and Workstations Article rated 3.0/5.0
No. of users Comprehensive operates a concurrent-user licence model. For a single-user licence, no. of users will be "01" and you may have only one instance of the software running at a time. On a ...
Installing on your own PC, server network or peer-to-peer network Article rated 3.3/5.0
The installation process is the same whether you are installing on a single-user PC or a server or workstation on a network. For a network installation, you must take care to ensure you make the corr...
How do I activate/register my licence? Article rated 3.0/5.0
The program installs in demonstration mode and must be activated before you can use the full functionality of the software. If you have installed a free trial version, before you register your lice...
Why am I told that "a licence for this workstation is already activated"? Article rated 3.0/5.0
When you attempt to activate your licence, the details you enter are checked against the licence activation database on our web site. The entered licence name, number of users and licence number mu...
Installing a release update to an existing installation Article rated 3.1/5.0
All Comprehensive Accounts software updates are cumulative, which means that every release update includes all the features of the previous release updates. For our customers that means that they c...
How to uninstall Comprehensive Article rated 3.0/5.0
It may be necessary to completely uninstall Comprehensive, for example, if you are moving the installation to a new PC or if the installation has become corrupted. Before uninstalling Comprehensive...
How to move Comprehensive to a new computer Article rated 3.1/5.0
To move Comprehensive to a new or different PC will typically require the following steps in this order: Back up all your Comprehensive companies to a different networked PC or server or a removeable...
Why must I contact you before I can re-install or move Comprehensive to a new PC? Article rated 3.1/5.0
When you activate your licence by submitting your licence details via the Activation form in the software, your details are registered on our licence activation database, which is on our web site. ...
Menu is disabled after data is moved to a new PC Article rated 3.0/5.0
When you use the software, as well as the data you enter, it records and updates variables and parameters on the PC which are used, among other things, to help manage the software menus and user inter...